The last couple of weeks have been really tough in terms of bringing Projects up to speed. There has been a constant back and forth where my expectations and deliveries were a complete mismatch. A couple of colleagues kept asking, ” How do you make Project work” especially when I kept pushing the 90 day turn around. And this is what I shared with them.

Build your team (existing or new)

List all the people who are part of the project team
Factor all the skills that are required
Talk to each member about his/her skill set
Match people to the skills & tasks required

Once this is ready, it is important to list down:

Steps to schedule Management

1) Know which deadlines are sacrosanct (hard and fast) and which have some flexibility
2) No task should last longer than 4-6 weeks
3) Don’t schedule more detail than you can yourself oversee
4) Develop schedules according to what is logistically possible
5) Record all time segments in the same increments such as in days or weeks
6) Have some flexibility in project schedule for handling problems that might occur later

Believe me this works wonders for execution. If you feel something more can be added, please comment & I will update the post.

To know more about this please read here

To know more about this please read here

You can read more details about this here!

These questions are not nuclear science or invented by me, but learnt along the way of my professional journey, read in a variety of books, articles of Management gurus, still relevant in today’s world.

1) What is the new opportunity that we as an organization are not seeing?

2) How might we learn from others - competition & non competition?

3) Can new trends in how people work/communicate open up ways to improve our organization?

4) What is my ‘Best’ today & how do I enable my team to do their ‘Best’ today?

5) If we were starting from scratch, how would we design it?

6) When a meeting is flat & perfunctory - What’s on people’s mind that is unsaid? What’s wrong? What’s going on?

7) What’s the craziest idea that just might work?

What are the most damaging barriers facing us & how do we obliterate them?

9) What do I need to ensure my team understands my driving philosophy & passion?

10) What’s possible today that was not possible last year/month?

11) Is my team focused on doing what matters the most?

I would love comments & additions to the list to make it more comprehensive & encompassing.

To know more about this please read here

You can read more details about this here!

After a lot of discussions, debates, advice I had opted for a custom DELL XPS M1330 in March 2008.

Except for a couple of small glitches (more to do with my being a technical retard) the order placement, delivery etc. was all seamless.

I loved working on it (though at times I did miss the finish of my Sony VAIO) but you cannot have everything.

In June 2009, I had done some editing for my daughter’s presentation, but before I could copy it for her, the screen went black:( And the next day we had to leave for Pune with it.

In desperation called DELL, quoted all the numbers etc. was assured that by 12 noon the next day, a technician would be there to ensure that it would work soon.

So whilst the old copy was there & started work on it again, hoping against hope that DELL would deliver. Mind it! They did - promptly at 11.45 am their technical support came with a large box & upon enquiry was told that “Sir, you had opted for 3 yr on site warranty, so I need to change the panel, including the motherboard” Wheee, it took him an hour & half but the complete new DELL was ready & raring to go!

Now only if they work out a super NETBOOK, I do not have to opt for Lenovo or Asus!

I have been a staunch Nokia loyalist from the advent of cell phones in India.

This has more to do with simplicity, choice, upsell, trade in value & their constant WOW service factor.

For my daughter’s birthday in February 2009 we got her a 5800 Xpress phone, which she loved & used it regularly & thoroughly over the past 10 months.

A couple of weeks ago, the screen display went off (a common complaint, I believe). Promptly like the kid’s of today she came with a proposal (albeit with her mother’s approval) that she should trade in this phone etc. etc.

Having complete faith in Nokia, I asked why was it not shown to Nokia care since it was still under warranty. She said they said it would cost 4,500, which is when I realized it is the Priority dealer; so giving her the address sent her to Nokia care in Andheri.

She came back happy that it would be done free of cost. Promptly 2 weeks later, yesterday she has got the phone back with complete panel changed, looking better than before.

Now you know why I still opt for a Nokia (though iPhone & Blackberry do come a close second).

Some months ago, I had encashed my I-mint points for a Phillips home theatre system; not because I like phillips (on the contrary) but was afraid of points lapsing.

It was delivered, installed, worked fine; till one day last week just stopped! Fair enough, I do not have a climate controlled house etc. etc. & phillips is finicky but?

Found the hotline number & my wife called them up on 5th November, received a promise that someone would come in 24 hours. Nope NO sign at all, called up at 5 pm, was assured that “Our engineers work till 8pm, so you can expect him to come” & they left closing the office at 6 pm

The next day it took 11 calls to the service center/hotline/engineer himself before he turned up at 8.30 pm thereby wasting the entire day, since we could not step out also. This was Day 3 - 7th November. Came & gave a cursory glance & Einstein said, will tell the service centre, because some part would have to be changed, they will give you a call back.

No news till 10th November when they called, said it would have to be taken to the service centre, sent a person who carried it away & that’s the last we have seen of it.

Today is the 14th November & they are still investigating what is wrong with it, no calls, nothing. BTW approximate cost if part is available would be 4000/- if it is out of warranty!

Hello! I do not have a bill, since it is a so called gift - No problem sir, we will check in our records!

This is the 2nd time in my life I have allowed my wife to coerce me into a stupid useless Brand called Phillips! AND it is the last.