Oyo Rooms – the economy, premium and all around offering has been used by me in the past.

A seminar in Ahmedabad, early morning flight and the offer of an early check in took me the app and booked it; so I could wear casual, reach, relax, do the 3S and reach.

Being conversant with Ahmedabad, booked a newish but economy property. Landed, reached and tried to check in.

The first problem: They wanted me to register with my thumb print, with the excuse that the Local police insisted on it, with all bookings via Oyo. I refused, asked to speak to the manager or call the local police station. I was allowed to occupy the room.

The second problem: Oyo has not given the facilities – soap, shampoo etc so we will give whatever is available, though they managed to get oyo branded after a tip.

The third problem: Lying down for a power nap, a knock on the door and the receptionist comes with an offer. “I will show you as not checked in, you cancell the booking and get refund of ₹1500 and give me cash 500/- I thanked him and closed the door.
Checkout was in 4 hours and it made the receptionist very happy, was already offering the room to another oyo customer with a deal.

Did lodge a complaint, somebody called up, said would take corrective action etc. The property is still listed. So whatever.

Written by AD
ex waiter, angadia, travel agent, dotcomer, dukaandaar, marketeer, people watcher. appreciates single malt, food, friends