According to the media & the highly qualified common man, the last month has been extremely bad for India, with inflation at a record high etc. etc. These articles, comments (most of them given by people who have no clue or at times by people who can only retain their job provided they comment) are mostly to be taken with a pinch of salt. Whilst there is some truth involved, some thoughts that occur to one that can be practiced maybe now or forever by businesses -

1 Remember what Sam Walton said: Trust your customers. Go talk to them, bad times or good times.

2 Ask yourself what you want to look like when recovery comes & start working towards the outcome. Read the rest of this entry »