Tag Archives : Consumer & CRM

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Urbanladder.com


Another interesting website, that was launched a couple of months ago. I had treated it as some element of competition, till the time I was working – respect, tempered with disdain, hoping that they were not able to ramp up. However, I knew that the element of focus would enable them to ramp up. Visiting the website a month ago,…

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Fabfurnish vs Zansaar


There has been a mushrooming of sites in the past year or so and I’ve always had itchy fingers wanting to evaluate some of them (not having enough money to evaluate all of them). For some reason, in spite of having enough glasses to drink, I am always on the lookout to add to the collection, maybe give away old…

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Do customers misuse Social Media?


Disclaimer: This has been written in my capacity of a consumer. This is a question that increasingly being debated on Twitter – the platform for opinions – and have been a part to it. Whilst, the conversation have been heated at times, I have always preferred to “move on” (polite way of saying disengage from the conversation), when it becomes…

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Da Milano speak italian only….


Da Milano one of the fastest growing retail chain, giving a tough fight to Hidesign etc. etc. is someone who has received respectable business from me over the past year or so. As a normal AD Policy, I do not give out my mobile number to any retailer, however they seem to have bought out the entire Airtel database and…

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Apple ho ya Pineapple…..


A couple of months ago, I became the proud owner of Apple Mac Air, thanks to my wife. This decision was not easy to arrive at, but thanks to this Sidin chap who had bought one & corrupted my brain too. Then the argument of MS office was taken away by this Hardik chap and so agreed to be gifted…

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Tata Motors…..the finale


The previous parts of Tata Motors saga were blogged here, here & here. Finally, the vehicle was delivered on the 6th July. Unfortunately, the number plate was incorrect Instead of MH 02 BR 4108 it was just 408 and that too both sides. And, after so much of arguments they had left behind a key, which after due apologies they…

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Tata Motors….Trouble blows up…..


I have earlier blogged about Tata Motors here & here To continue the saga…. Twitter friends helped out with some email ID, to which I wrote and one Ashmita Pillay responded with having forwarded the complaint to customer service and asking for contact numbers, that I provided. Around 12:50 pm on 5th July one Ravi called up from Service, listened…

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Tata Motors Saga….the trouble begins…..


I had blogged about Tata Motors Saga… the beginning here. On the 3rd July, we were leaving around 12 noon, when Mayuresh from Fortune motors calls “M’am your car is not ready, I have been trying your number since morning, it may be ready by tomorrow or so, I will call and inform you” My wife could not speak at…

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Tata Motors Saga…..the beginning….


A month ago, my wife started acting a bit suspicious, but after supporting me for god knows how many years, I felt she deserved it. One fine morning on the 18th June, she threw a bomb shell “I am buying a car and it will be delivered in a week – 10 days” Whoa! where did you get the money?…

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