I had tried this out on Internet & worked pretty well. Adapted this to Retail & seems to work reasonably, if not equally well. Do not know if there are others who have tried this out in Retail, but welcome comments:POST SALE
48-72 hours – Thank you note
30 days – Note/Telephone Call. Everything all right. Any Q – feedback – helps solidify relationship.
90 days – New Product Offering. (Fusion Marketing Partners) Tieins enables them to increase thier marketing exposure while reducing their marketing cost
6 months – Preview of upcoming sale/offer etc. before others
9 months – Ask for names and references of 3 people
1 year – Anniversary card. celebrating 1 year anniversary of first sale (Discount coupon)
15 months – Questionnaire
18 months – so on
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