All of us who have worked for quite a while, always have to give the Pink Slip many a times, reasons too vary. It is never an easy task to do this but it has to be done. Over the years I have had to do it personally a lot of times & believe me it is never easy.
However, over time I have realised that doing so with “Grace” is the best way & have also personally drawn up what I refer to as Appropriate etiquette for communicating bad news/handing out pink slips.
Bad news in face to face meetings only with Human Touch – I never ever believe in giving bad news by telephone, email or via. As the Boss Man to your direct reportees, it is their right to hear it from you straight & without embellishments AND never use 3rd person…’Management has decided; Boss has decided etc’. It just demeans the whole communication and relationship.
Privacy This is another important criteria whilst imparting bad news. Yes even in these days & age of open offices also. If need be take him/her out for coffee or wait till the office is empty.
Spend time Nothing is cut & dried that you announce, get up & walk away. Spend some time, share good thoughts.
Extend Support Unless it is a ‘Termination’ for serious offense, always extend support in terms of reference, help to connect with people etc. It really does not cost anything much.
Keep in touch This is one thing I believe in strongly. There is no need to be apologetic about the whole thing & avoid facing or meeting them or even avoiding their calls. They are your good will ambassadors and there is every chance that a time may come when they would be able to assist.
What are your thoughts on this? Do share and add to these.