I have been a long and mostly satisfied customer of our national carrier, due to having had to fly to sectors that they only flew, options available, and my belief that the travel period was totally ‘ME’ time. I hate to eat on flight, hate pompous self important people sitting next to me opening their laptops only to play solitaire or scrabble, try to start business conversations etc. (All this from a person, whose bread butter was Sales Marketing:))
So over the years flying on IC/AI fell under my ‘Theory of Least Expectations’, because it was always late, food was bad, business people did not travel (so got better seats) etc. But was perfect for me.
Also the accrued benefits to me by way of points, upgrades, offers were unbeatable.
Then came a lull of couple of years, when my travel just stopped.
I did travel intermittently but as a guest/consultant, airlines were not my choice so – Indigo, Spicejet, KingFisher – all were tried.
Last week having flown to Aurangabad on Jet Konnect, had an option to return on Air India so jumped at the chance.
And boy, what a surprise – smooth check in, comfortable seats, good service; lovely cookies, coffee; on time take off and landing besides better deal price wise!
What more can one want? At least not me.
So begins my love again.